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Social Media Marketing

Things You Need to Do Immediately After a Website Launch

Things You Need to Do Immediately After a Website Launch

Your new website is live … now what? Launching a new website is a huge achievement that can do wonders for your business—it can establish an engaging brand identity, improve credibility, create a positive perception of your business, and slingshot you ahead of your competition. But while a new website is a significant milestone, it’s not the end of your marketing journey.

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How to Turn Negative Comments and Reviews into a Positive for Your Business

How to Turn Negative Comments and Reviews into a Positive for Your Business

No one likes getting negative feedback, and the stakes are even higher when the target is your business. While 94% of consumers say a negative review has convinced them to avoid a business, negative feedback on review sites and social media can actually help your business, provided you handle it the right way. Turn negative feedback into great customer interactions by following these 12 tips.

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Tips for Creating Social Videos Your Customers Will Want to Watch

Tips for Creating Social Videos Your Customers Will Want to Watch

Two of the biggest and fastest-growing online trends are social media and video. Worldwide, the average user spends 135 minutes per day on social media, and a lot of that time is spent watching videos. According to a forecast by Cisco, by 2021 video will account for 82% of global internet traffic.

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Chatbots 101: How (and When) to Use Bots for Your Business

Chatbots 101: How (and When) to Use Bots for Your Business

Chatbots are a hot topic in marketing, and for good reason. Chatbots have revolutionized how businesses interact with their customers—providing instant support for a fraction of the cost of a human customer service agent and enabling brands to engage more deeply with their target audiences. Here’s everything you need to know about what chatbots can do, and whether they make sense for your business.

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